y mail order, or over the Internet. You must have a merchant account if you want to virtual patching be able to accept credit cards from your customers. What is an acquiring bank? An acquiring bank is the bank that holds your credit card merchant account. It is also the bank that transfers funds from your merchant account into your local bank account. How do I apply for a merchant account and a payment gateway? It’s easy to establish a merchant account. You can submit an application virtual patching online, by fax, or by meeting with a sales representative at your business location. Your application will be approved almost immediately, your account will be activated, and, if you’re buying or leasing new credit card processing virtual patching software or terminal equipment, it will arrive in just days. What credit cards will I be able to accept? You’ll be able to accept Visa, MasterCard, Discover, American Express and Diners Club/Carte Blanche. In addition, you’ll be able to accept debit cards that carry a Visa or MasterCard logo, purchase cards, and online checks. What is the discount rate? The discount rate is one of the processing fees virtual patching charged to your merchant account. It is a percentage of your gross sales. What is the “per transaction” fee? The “per transaction fee” is a nominal charge for processing each transaction through your merchant account service. What virtual patching is a charge back? Charge backs occur when a credit cardholder informs the credit card company that the charge was not authorized, or that goods or services were not delivered as promised. What is a merchant account? A merchant account is a special account that allows your business to accept credit cards as virtual patching payment in person, over the telephone, by mail order, or over the Internet. You must have a merchant account if you want to be able to accept credit cards from your customers. What is an acquiring bank? An acquiring bank is the bank that holds your credit card merchant account. It is also the bank that transfers funds from your virtual patching merchant account into your local bank account. How do I apply for a merchant account and a payment gateway? It’s easy to establish a merchant account. You can submit an application online, by fax, or by meeting with a sales representative at your business location. Your application will be approved almost virtual patching immediately, your account will be activated, and, if you’re buying or leasing new credit card processing software or terminal equipment, it will arrive in just days. What credit cards will I be able to accept? You’ll be able to accept Visa, MasterCard, Discover, American Express and Diners Club/Carte Blanche. In addition, you’ll be able to accept debit cards that carry a Visa or MasterCard logo, purchase cards, and online checks. What is the discount rate? The discount rate is one of the processing fees charged to your merchant account. It is a percentage of your gross sales. What is the “per transaction” fee? The “per transaction fee” is a nominal charge for processing each transaction through your merchant account service. What is a charge back? Charge backs occur when a credit cardholder informs the credit card company that the charge was not authorized, or that goods or services were not delivered as promised. How often will I receive funds from Total Merchant Services? Total Merchant Services will transfer funds from your merchant account to any checking account you designate on a daily basis. What type of equipment do I need virtual patching to accept credit cards? If you have a retail storefront, restaurant, hotel, or service business you can use either a hard-wired or wireless point-of-sale (POS) credit card terminal or a personal computer equipped with credit card processing software. If you have an Internet business, or a telephone order or mail order business, you can use a virtual terminal. With a virtual terminal, you do not need to load any software onto your computer. Since this is Internet-Based software, you simply need access to the internet. Other options include using credit card processing software. This is software that you load onto your computer. Authorizations are obtained by dialing into the credit card processor with your computer modem. Or, you can hand enter (key in) data into a point of sales (POS) credit card terminal. Why do I need a separate account for orders I accept over the phone, fax, mail or Internet? Because you never take physical possessionatching http://www.trendmicro.com.sg/sg/enterprise/challenges/cloud-virtualization/virtual-patching